Privacy Policy

Shahnaz Connect (“we”, “us”, or “our”) operates a freelance marketplace that connects clients with freelancers. We respect your privacy and are committed to being transparent about the personal information we collect, how we use it, and the choices you have.

This Privacy Policy applies to information collected through our website and services. By using Shahnaz Connect, you agree to the practices described in this policy.

We collect information you provide directly and automatically when you use our platform.

• Account information: name, email address, password, role (client or freelancer), and profile details.
• Profile information: bio, skills, hourly rate, portfolio links, and other details you choose to share.
• Job and proposal data: job postings, applications, messages, files, reviews, and related activity.
• Usage data: IP address, browser type, device information, pages visited, and interactions with our platform.
• Communications: messages you send through our platform and correspondence with our support team.

We use the information we collect to operate, improve, and secure our marketplace.

• Provide and maintain your account and the platform services.
• Match clients with freelancers and display relevant jobs and proposals.
• Facilitate communication, file sharing, payments, and reviews.
• Send service notifications, security alerts, and support messages.
• Monitor usage, detect abuse, and enforce our Terms & Conditions.
• Improve features and develop new functionality based on how users interact with the platform.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how our platform is used, and improve your experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of your account and the platform.

We do not sell your personal information. We may share data in the following situations:

• Between users: clients and freelancers can see the information needed to work together, such as profile details, job postings, proposals, messages, and reviews.
• Service providers: we use trusted third-party services for hosting, authentication, storage, analytics, and support.
• Legal requirements: we may disclose information if required by law or to protect our rights, users, or platform.

We take reasonable technical and organizational measures to protect your information, including access controls, encryption in transit, and regular security reviews.

No online service can guarantee complete security. You are responsible for keeping your account credentials safe and using strong, unique passwords.

Depending on your location, you may have rights regarding your personal information, including:

• Accessing, correcting, or updating your profile information.
• Requesting deletion of your account and associated data.
• Objecting to certain processing or requesting data portability.
• Withdrawing consent where processing is based on consent.

To exercise your rights, contact us at support@shahnazconnect.com.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those services. We encourage you to review their privacy policies before providing any personal information.

Shahnaz Connect is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and notify users where appropriate. Continued use of the platform after changes means you accept the revised policy.

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:

• Email: support@shahnazconnect.com
• Website: www.shahnazconnect.com