Delete your ShahnazConnect account

How to request deletion

1. Send an email to support@shahnazconnect.com from the email address registered on your account, with the subject "Account deletion request".
2. Include your full name and the email address of the account you want deleted.
3. Our support team will review your request and may contact you to confirm your identity.

Sending the email is a request only — it does not delete your account automatically. Your request is handled manually by our support team, and we will reply to the email address you wrote from.

Signed in? You can also start a request from your profile page.

Identity verification

To protect your account, we only act on requests we can link to the account owner — for example, a request sent from the account's registered email address. If we cannot verify the request, we will ask for more information before taking action.

Data covered by a deletion request

A deletion request covers your account and the personal data associated with it, such as:

• Sign-in account and profile details (name, bio, skills, rates, portfolio link, location)
• Job posts, proposals, messages, uploaded files and notifications

Data we may need to keep

Some records may need to be kept where the law requires it or for legitimate purposes such as fraud prevention, dispute resolution, or financial and tax obligations — for example, records of payments, escrow, payouts and withdrawals. Payment details processed by Stripe are also subject to Stripe's own policies. Our support team will tell you which data, if any, is kept when we respond to your request.